TABLE OF CONTENTS
5 Welcome
6 Background
7 Planning Process
8 What Our Team Said
9 Overview of Plan
10 Mission, Vision and Values
and Defining Moments
11 Successes and Lessons
13 Analysis
15 Three-year Practical Vision
16 Strategic Directions
18 1 – Resources
21 2 – Our Team
24 3 – The People We Serve
26 Conclusion